Privacy Policy

Last Updated: March 2025

Besos & Bows (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from www.besosandbows.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).

By using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please do not use or access our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any changes will be posted on this page, and we will update the “Last Updated” date accordingly.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from various sources, depending on how you interact with us.

Personal Information We Collect

The types of personal information we collect include:

Information You Provide Directly:

Basic contact details (name, email, phone number, shipping and billing address)
Order details (products purchased, payment confirmation, transaction history)
Account information (username, password, security questions)
Shopping activity (items viewed, added to cart, or saved to wishlist)
Customer support communications (messages, inquiries, or reviews submitted)

Information Collected Automatically (Usage Data):
We use cookies, pixels, and similar technologies to collect data when you interact with our Site, including:

Device and browser information (IP address, operating system, browser type)
Usage details (pages visited, time spent, links clicked, purchase behavior)
Network information (internet provider, location data)

Information from Third Parties:
We may receive information from third-party sources such as:

Service providers (e.g., website hosting, customer support, analytics tools)
Payment processors (who handle transactions securely)
Marketing and advertising partners (who help us target promotions)

How We Use Your Personal Information

We use your personal information for the following purposes:

Providing and improving our Services – Processing orders, fulfilling shipments, handling returns, and managing accounts
Marketing and advertising – Sending promotional emails, personalized recommendations, and targeted ads
Security and fraud prevention – Monitoring transactions for suspicious activity and protecting accounts
Customer support – Responding to inquiries, processing refunds, and resolving issues

We do not sell your sensitive personal information or use it to infer characteristics about you.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. Cookies help us:

Recognize your preferences and settings
Analyze site traffic and performance
Show you relevant advertisements

You can manage your cookie settings through your browser, but disabling cookies may affect site functionality.

How We Share Personal Information

We may share your personal information in limited circumstances, including:

With service providers – Such as payment processors, shipping companies, and IT support
With marketing partners – To deliver relevant ads and promotions
When required by law – To comply with legal obligations, subpoenas, or government requests
In case of business transfers – If we merge, sell, or restructure our company

User-Generated Content

If you submit reviews or content publicly on our Site, they may be visible to others. We are not responsible for how others may use this information.

Third-Party Websites and Links

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we encourage you to review their policies before sharing any information.

Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us to request its deletion.

Security and Data Retention

We take appropriate security measures to protect your personal information, but no system is 100% secure.

We retain your personal information only as long as necessary to:

Provide our Services
Comply with legal obligations
Resolve disputes and enforce policies

Your Rights and Choices

Depending on your location, you may have the following rights:

Access & Portability – Request a copy of your personal information
Correction – Update inaccurate or incomplete data
Deletion – Request that we delete your information (subject to legal requirements)
Opt-Out of Marketing – Unsubscribe from promotional emails at any time
Cookies Control – Adjust your browser settings to limit tracking

To exercise these rights, contact us at [email protected].

Contact Us

For questions about this Privacy Policy, please contact us at:

Besos & Bows
Houston, Texas
Email: [email protected]